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| Ricom offers a state of art Call Center facility with latest technology and competent personnel, ensuring cost effective solution to meet the inbound and outbound calling requirements. We provide round the clock services and support to our clients and ensure that you reach your customer anywhere and everywhere, anytime and every time. Ricom provide extensive training for the call center agents on the accent and telephone handling skills. Our training covers Accent and conversation skills, Call center etiquette, Internet skills, Sales skills and Technical skills. |
| BPO SERVICES |
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Sales & Marketing |
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Financial & Accounting services |
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Document Management services |
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Multimedia and Design Service |
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Software Solution |
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Customer Service |
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Web Research |
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Technical assistance |
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Enquiry |
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| INBOUND CALL CENTER |
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Answering Services |
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Customer Service |
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Inquiry Handling |
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Technical Support |
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Toll Free services |
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Web site Response |
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Order Processing |
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Messaging Service |
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Enquiry |
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| OUTBOUND CALL CENTER |
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Lead Generation |
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Appointment Scheduling |
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Product/Service Promotion |
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Market Research |
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Sales & Marketing |
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Verification services |
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E-mail follow-up |
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Data management |
| Enquiry |
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