Telemarketing has been a viable marketing program since many years. Telephone sales now surpass direct mail as a form of advertising for businesses. Outbound telemarketing provides the opportunity to make sales calls, to upgrade mail orders, do prospecting, or speed up cash flow to the corporation through accounts receivable collection efforts.
Outbound calling may also be used to build retail traffic, get appointments for sales reps, and even re-sell customers who have cancelled their orders.